Monitoring - Update: Status changed to Monitoring.
Status: Monitoring
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Update Details
We have successfully identified the root cause of the connectivity issue impacting the tunnels from the affected nodes following the recent infrastructure upgrade.
A fix has been applied across the environment, and connectivity between the affected nodes has been restored for all impacted customers. We are seeing tunnels establish and stabilize post addition of the fix.
Current Status: Monitoring
The incident is now in the Monitoring stage. Our engineering team is closely observing the service for any other signs of degradation
Service Impact: Resolved
Action Taken: Fix deployed to stabilize the tunnel connectivity issues.
Next Update: We will provide a final "Resolved" status once the monitoring period is successfully completed.
Workaround: No work around at the moment.
We are continuing to monitor the situation.
Jan 24, 2026 - 06:39 UTC
Status: Monitoring
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Update Details
We have successfully identified the root cause of the connectivity issue impacting the tunnels from the affected nodes following the recent infrastructure upgrade.
A fix has been applied across the environment, and connectivity between the affected nodes has been restored for all impacted customers. We are seeing tunnels establish and stabilize post addition of the fix.
Current Status: Monitoring
The incident is now in the Monitoring stage. Our engineering team is closely observing the service for any other signs of degradation
Service Impact: Resolved
Action Taken: Fix deployed to stabilize the tunnel connectivity issues.
Next Update: We will provide a final "Resolved" status once the monitoring period is successfully completed.
Workaround: No work around at the moment.
We are continuing to monitor the situation.
Jan 24, 2026 - 06:39 UTC
Update - Update: Changes to Customer Impact.
Status: Investigating
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Update Details
We have successfully identified the root cause of the connectivity issue impacting the tunnels from the affected nodes following the recent infrastructure upgrade.
A fix has been applied across the environment, and connectivity between the affected nodes has been restored for all impacted customers. We are seeing tunnels establish and stabilize post addition of the fix.
Current Status: Monitoring
The incident is now in the Monitoring stage. Our engineering team is closely observing the service for any other signs of degradation
Service Impact: Resolved
Action Taken: Fix deployed to stabilize the tunnel connectivity issues.
Next Update: We will provide a final "Resolved" status once the monitoring period is successfully completed.
Workaround: No work around at the moment.
We will provide updates as we learn more.
Jan 24, 2026 - 06:35 UTC
Status: Investigating
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Update Details
We have successfully identified the root cause of the connectivity issue impacting the tunnels from the affected nodes following the recent infrastructure upgrade.
A fix has been applied across the environment, and connectivity between the affected nodes has been restored for all impacted customers. We are seeing tunnels establish and stabilize post addition of the fix.
Current Status: Monitoring
The incident is now in the Monitoring stage. Our engineering team is closely observing the service for any other signs of degradation
Service Impact: Resolved
Action Taken: Fix deployed to stabilize the tunnel connectivity issues.
Next Update: We will provide a final "Resolved" status once the monitoring period is successfully completed.
Workaround: No work around at the moment.
We will provide updates as we learn more.
Jan 24, 2026 - 06:35 UTC
Update - Update: Changes to Customer Impact.
Status: Investigating
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Progress Update
We are continuing to work on the connectivity issues affecting tunnels originating from Explicit Proxy (EP) nodes following today’s infrastructure upgrade.
We have successfully mitigated the impact for a subset of affected customers, who should now see stabilized connectivity between EP nodes and Service Connections. The SRE and the engineering team have also identified an issue that is affecting tunnel connectivity from Remote Networks and Service connections to the branch and the Data center sites respectively for a subset of customers. Our engineering teams are now focused on remediating these tunnel issues for the remaining customer environments.
Current Impact
Mitigated Customers: Connectivity has been restored; however, we recommend monitoring for any further intermittent behavior.
Pending Remediation: Some customers may still experience intermittent tunnel drops or packet loss.
Next Steps
Our technical teams are working through the remaining service instances to apply the fix. We are treating this as a high-priority post-upgrade event and will provide a final update once all customer environments have been confirmed stable.
Workaround: No work around at the moment.
We will provide updates as we learn more.
Jan 24, 2026 - 05:55 UTC
Status: Investigating
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Progress Update
We are continuing to work on the connectivity issues affecting tunnels originating from Explicit Proxy (EP) nodes following today’s infrastructure upgrade.
We have successfully mitigated the impact for a subset of affected customers, who should now see stabilized connectivity between EP nodes and Service Connections. The SRE and the engineering team have also identified an issue that is affecting tunnel connectivity from Remote Networks and Service connections to the branch and the Data center sites respectively for a subset of customers. Our engineering teams are now focused on remediating these tunnel issues for the remaining customer environments.
Current Impact
Mitigated Customers: Connectivity has been restored; however, we recommend monitoring for any further intermittent behavior.
Pending Remediation: Some customers may still experience intermittent tunnel drops or packet loss.
Next Steps
Our technical teams are working through the remaining service instances to apply the fix. We are treating this as a high-priority post-upgrade event and will provide a final update once all customer environments have been confirmed stable.
Workaround: No work around at the moment.
We will provide updates as we learn more.
Jan 24, 2026 - 05:55 UTC
Identified - We are currently investigating an issue affecting Configuration
Status: Investigating
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Incident Overview
While the scheduled infrastructure maintenance for the Beijing and Ningxia regions was successfully completed, we have identified a new connectivity issue that has emerged post-upgrade.
Our monitoring systems indicate that all tunnels originating from Explicit Proxy (EP) nodes are experiencing intermittent connectivity. This is specifically impacting the stability of tunnel traffic from the EP nodes.
Technical Details
Status of Maintenance: The infrastructure upgrade itself is finished.
The Issue: A post-upgrade issue is causing intermittent tunnel flapping or drops for all tunnels from EP nodes.
Impact: Users may experience inconsistent access to resources behind the tunnels terminating from the affected EP nodes.
Current Action Plan
Engineering teams have been re-engaged to investigate the root cause of this post-upgrade behavior. We are currently analyzing the tunnel configurations and routing tables to restore full stability. We will provide updates as soon as more information becomes available.
Workaround: No work around at the moment.
We will provide updates as we learn more.
Jan 24, 2026 - 02:53 UTC
Status: Investigating
Severity: Degraded
Affected Locations: Beijing, Ningxia
Customer Impact: Incident Overview
While the scheduled infrastructure maintenance for the Beijing and Ningxia regions was successfully completed, we have identified a new connectivity issue that has emerged post-upgrade.
Our monitoring systems indicate that all tunnels originating from Explicit Proxy (EP) nodes are experiencing intermittent connectivity. This is specifically impacting the stability of tunnel traffic from the EP nodes.
Technical Details
Status of Maintenance: The infrastructure upgrade itself is finished.
The Issue: A post-upgrade issue is causing intermittent tunnel flapping or drops for all tunnels from EP nodes.
Impact: Users may experience inconsistent access to resources behind the tunnels terminating from the affected EP nodes.
Current Action Plan
Engineering teams have been re-engaged to investigate the root cause of this post-upgrade behavior. We are currently analyzing the tunnel configurations and routing tables to restore full stability. We will provide updates as soon as more information becomes available.
Workaround: No work around at the moment.
We will provide updates as we learn more.
Jan 24, 2026 - 02:53 UTC
Identified - We are currently investigating an issue affecting Configuration
Status: Investigating
Severity: Degraded
Affected Locations: San Francisco
Customer Impact: Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January, from 10 PM ISTto 00:00 IST.
Workaround: Rollback to the previous version
We will provide updates as we learn more.
Jan 24, 2026 - 05:54 UTC
Status: Investigating
Severity: Degraded
Affected Locations: San Francisco
Customer Impact: Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January, from 10 PM ISTto 00:00 IST.
Workaround: Rollback to the previous version
We will provide updates as we learn more.
Jan 24, 2026 - 05:54 UTC
Strata Cloud Manager North America (FedRamp High)
Operational
HUB UI
Operational
Authentication Service (CIE)
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Configuration
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Notification (Email, Webhooks, SNOW integration)
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Notification (Email, Webhooks, SNOW integration)
Operational
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Operational
Admin Console
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Operational
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Alerts & Incidents (AIOps & Insights)
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Notification (Email, Webhooks, SNOW integration)
Operational
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Operational
Notification (Email, Webhooks, SNOW integration)
Operational
Copilot
Operational
AI Runtime Security (AIRS)
Operational
Admin Console
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Operational
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Operational
Alerts & Incidents (AIOps & Insights)
Operational
Notification (Email, Webhooks, SNOW integration)
Operational
Copilot
Operational
AI Runtime Security (AIRS)
Operational
Admin Console
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Strata Cloud Manager Europe (United Kingdom)
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HUB UI
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Operational
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Operational
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Operational
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Operational
Alerts & Incidents (AIOps & Insights)
Operational
Notification (Email, Webhooks, SNOW integration)
Operational
Copilot
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Operational
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Operational
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Operational
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Alerts & Incidents (AIOps & Insights)
Operational
Notification (Email, Webhooks, SNOW integration)
Operational
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Alerts & Incidents (AIOps & Insights)
Operational
Notification (Email, Webhooks, SNOW integration)
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Alerts & Incidents (AIOps & Insights)
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Notification (Email, Webhooks, SNOW integration)
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Alerts & Incidents (AIOps & Insights)
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Alerts & Incidents (AIOps & Insights)
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Admin Console
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Private Apps
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Private Apps
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Prisma Access Cloud Management
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United States - AMER
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Prisma SDWAN Control Plane - AMER1 (El Capitan)
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CloudBlades
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Operational
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Prisma SDWAN Control Plane - EMEA2 (Bowfell)
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Alarms & Alerts
Operational
Alarm & Alert Notifications
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CloudBlades
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Device Status
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Configuration
Operational
Metrics & Stats
Operational
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Prisma SDWAN FedRAMP Moderate Control Plane - AMER1 (Rogers)
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Alarms & Alerts
Operational
Alarms & Alert Notifications
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CloudBlades
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Configuration
Operational
Device Status
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Metrics & Stats
Operational
Topology
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UI & Portal Access
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Prisma Access (MU/RN/SC) Data Plane - AMER
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Argentina
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Prisma Access FedRAMP High (MU/RN/SC) Data Plane - AMER
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US-GOV-WEST
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US-GOV-EAST
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Prisma Access FedRAMP Moderate (MU/RN/SC) Data Plane - AMER
Operational
Brazil South
Operational
Canada East
Operational
US Central
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US East
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US Gov East
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US Gov West
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US Northwest
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US South
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Prisma Access FedRAMP (MU/RN/SC) Data Plane - APAC
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Australia Southeast
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India West
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Japan Central
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Japan South
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Singapore
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Prisma Access FedRAMP (MU/RN/SC) Data Plane - EMEA
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Belgium
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Germany Central
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Prisma Access ZTNA Data Plane - AMER
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Argentina
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Brazil Central
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Brazil East
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Canada Central
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Canada East
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Canada West
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Mexico Central
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Mexico West
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US Central
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US Central West
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US East
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US Gov East
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US Gov West
Operational
US Northeast
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US Northwest
Operational
US South
Operational
US Southeast
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US Southwest
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US West
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US-Central (Chicago)**
Operational
US-Southeast (Miami)**
Operational
Venezuela
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Prisma Access ZTNA Data Plane - APAC
Operational
Australia East
Operational
Australia South
Operational
Australia Southeast
Operational
Australia West (Perth)**
Operational
Bangladesh
Operational
Cambodia
Operational
China North
Operational
China North West
Operational
Hong Kong
Operational
India North
Operational
India South
Operational
India West
Operational
Indonesia
Operational
Japan Central
Operational
Japan South
Operational
Malaysia
Operational
Myanmar
Operational
New Zealand
Operational
New Zealand (Auckland)**
Operational
Pakistan South
Operational
Pakistan West
Operational
Pakistan West (II)
Operational
Papua New Guinea
Operational
Philippines
Operational
Singapore
Operational
South Korea
Operational
Sri Lanka
Operational
Taiwan
Operational
Thailand
Operational
Vietnam
Operational
Prisma Access ZTNA Data Plane - EMEA
Operational
Andorra
Operational
Austria
Operational
Bahrain
Operational
Belarus
Operational
Belgium
Operational
Bulgaria
Operational
Croatia
Operational
Czech Republic
Operational
Denmark
Operational
Egypt
Operational
Finland
Operational
France North
Operational
France South
Operational
Germany Central
Operational
Germany North
Operational
Germany South
Operational
Ghana
Operational
Greece
Operational
Hungary
Operational
Ireland
Operational
Israel
Operational
Italy
Operational
Jordan
Operational
Kazakhstan
Operational
Kenya
Operational
Kuwait
Operational
Latvia
Operational
Liechtenstein
Operational
Lithuania
Operational
Luxembourg
Operational
Moldova
Operational
Monaco
Operational
Netherlands Central
Operational
Netherlands South
Operational
Nigeria
Operational
Nigeria (Lagos)**
Operational
Norway
Operational
Poland
Operational
Portugal
Operational
Qatar
Operational
Romania
Operational
Russia Central
Operational
Russia Northwest
Operational
Saudi Arabia
Operational
Senegal
Operational
Slovakia
Operational
Slovenia
Operational
South Africa Central
Operational
South Africa West
Operational
Spain Central
Operational
Spain East
Operational
Sweden
Operational
Switzerland
Operational
Turkey
Operational
Uganda
Operational
UK
Operational
Ukraine
Operational
United Arab Emirates
Operational
Uzbekistan
Operational
Prisma Access RBI Data Plane - AMER
Operational
US Central
Operational
US Northwest
Operational
US Southeast
Operational
Prisma Access RBI Data Plane - APAC
Operational
Australia Southeast
Operational
India West
Operational
Singapore
Operational
Taiwan
Operational
Prisma Access RBI Data Plane - EMEA
Operational
Belgium
Operational
Finland
Operational
Israel
Operational
Prisma Access SWG Data Plane - AMER
Operational
Argentina
Operational
Bolivia
Operational
Brazil Central
Operational
Brazil East
Operational
Brazil South
Operational
Canada Central
Operational
Canada East
Operational
Canada West
Operational
Chile
Operational
Colombia
Operational
Costa Rica
Operational
Ecuador
Operational
Guatemala
Operational
Mexico Central
Operational
Mexico West
Operational
Panama
Operational
Paraguay
Operational
Peru
Operational
South America West (Lima)**
Operational
Uruguay
Operational
US Central
Operational
US Central West
Operational
US East
Operational
US Gov East
Operational
US Gov West
Operational
US Northeast
Operational
US Northwest
Operational
US South
Operational
US Southeast
Operational
US Southwest
Operational
US West
Operational
US-Central (Chicago)**
Operational
US-Southeast (Miami)**
Operational
Venezuela
Operational
Prisma Access SWG Data Plane - APAC
Operational
Australia East
Operational
Australia South
Operational
Australia Southeast
Operational
Australia West (Perth)**
Operational
Bangladesh
Operational
Cambodia
Operational
China North
Operational
China North West
Operational
Hong Kong
Operational
India North
Operational
India South
Operational
India West
Operational
Indonesia
Operational
Japan Central
Operational
Japan South
Operational
Malaysia
Operational
Myanmar
Operational
New Zealand
Operational
New Zealand (Auckland)**
Operational
Pakistan South
Operational
Pakistan West
Operational
Pakistan West (II)
Operational
Papua New Guinea
Operational
Philippines
Operational
Singapore
Operational
South Korea
Operational
Sri Lanka
Operational
Taiwan
Operational
Thailand
Operational
Vietnam
Operational
Prisma Access SWG Data Plane - EMEA
Operational
Andorra
Operational
Austria
Operational
Bahrain
Operational
Belarus
Operational
Belgium
Operational
Bulgaria
Operational
Croatia
Operational
Czech Republic
Operational
Denmark
Operational
Egypt
Operational
Finland
Operational
France North
Operational
France South
Operational
Germany Central
Operational
Germany North
Operational
Germany South
Operational
Ghana
Operational
Greece
Operational
Hungary
Operational
Ireland
Operational
Israel
Operational
Italy
Operational
Jordan
Operational
Kazakhstan
Operational
Kenya
Operational
Kuwait
Operational
Latvia
Operational
Liechtenstein
Operational
Lithuania
Operational
Luxembourg
Operational
Moldova
Operational
Monaco
Operational
Netherlands Central
Operational
Netherlands South
Operational
Nigeria
Operational
Nigeria (Lagos)**
Operational
Norway
Operational
Poland
Operational
Portugal
Operational
Qatar
Operational
Romania
Operational
Russia Central
Operational
Russia Northwest
Operational
Saudi Arabia
Operational
Senegal
Operational
Slovakia
Operational
Slovenia
Operational
South Africa Central
Operational
South Africa West
Operational
Spain Central
Operational
Spain East
Operational
Sweden
Operational
Switzerland
Operational
Turkey
Operational
Uganda
Operational
UK
Operational
Ukraine
Operational
United Arab Emirates
Operational
Uzbekistan
Operational
Prisma Access SWG FedRAMP Data Plane - AMER
Operational
US Northwest
Operational
US East
Operational
US Northwest
Operational
US Southwest
Operational
US East
Operational
US Southeast
Operational
US Central
Operational
Canada East
Operational
US South
Operational
Brazil South
Operational
US Central West
Operational
Prisma Access SWG FedRAMP Data Plane - APAC
Operational
Australia Southeast
Operational
India West
Operational
Japan Central
Operational
Taiwan
Operational
Singapore
Operational
Indonesia
Operational
Japan South
Operational
Prisma Access SWG FedRAMP Data Plane - EMEA
Operational
UK
Operational
Germany Central
Operational
Netherlands Central
Operational
Finland
Operational
Belgium
Operational
Poland
Operational
Switzerland
Operational
Prisma SDWAN - Data Plane
Operational
Customer Network
Operational
Policy Enforcements
Operational
Prisma Access Mobile Users
Operational
Prisma Access ZTNA Connector
Operational
Prisma Access Explicit Proxy
Operational
Prisma Access Service Connections
Operational
Prisma Access Remote Networks
Operational
Strata Logging Service
Operational
Cloud Identity Engine
Under Maintenance
Prisma Browser
Operational
Admin Console
Operational
Browser Access
Operational
Private Apps
Operational
Browser Updates
Operational
Browser Productivity Features
Operational
Prisma Access
Degraded Performance
Configuration
Degraded Performance
Prisma SDWAN
Under Maintenance
Configuration
Under Maintenance
Alarms & Alerts
Under Maintenance
CloudBlades
Under Maintenance
Device Status
Under Maintenance
Metrics & Stats
Under Maintenance
Topology
Under Maintenance
UI & Portal Access
Under Maintenance
Customer Network
Under Maintenance
Strata Cloud Manager
Operational
HUB
Operational
Application Experience (ADEM)
Operational
Visibility & Reporting
Operational
Visibility & Insights
Operational
AIOPS
Operational
Strata Copilot
Operational
Cloud Manager
Operational
Prisma Access China
Degraded Performance
Configuration
Degraded Performance
Prisma SDWAN Fedramp Mod
Operational
Configuration
Operational
Alarms & Alerts
Operational
CloudBlades
Operational
Device Status
Operational
Metrics & Stats
Operational
Topology
Operational
UI & Portal Access
Operational
Customer Network
Operational
Prisma Access Fedramp Mod
Under Maintenance
Configuration
Under Maintenance
Prisma Browser for Business
Operational
Admin Console
Operational
Browser Access
Operational
Browser Updates
Operational
Browser Productivity Features
Operational
Visibility and Reporting
Operational
Prisma Access Fedramp High
Under Maintenance
Configuration
Under Maintenance
Prisma SDWAN Fedramp High
Operational
Customer Network
Operational
UI & Portal Access
Operational
Topology
Operational
Metrics & Stats
Operational
Device Status
Operational
CloudBlades
Operational
Configuration
Operational
Alarms & Alerts
Operational
Prisma Access Mobile Users Fedramp Mod
Operational
Prisma Access Mobile Users Fedramp High
Operational
Prisma Access ZTNA Connector Fedramp Mod
Operational
Prisma Access ZTNA Connector Fedramp High
Operational
Prisma Access Explicit Proxy Fedramp Mod
Operational
Prisma Access Explicit Proxy Fedramp High
Operational
Prisma Access Service Connections Fedramp Mod
Operational
Prisma Access Service Connections Fedramp High
Operational
Prisma Access Remote Networks Fedramp Mod
Operational
Prisma Access Remote Networks Fedramp High
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance (SP-487) : Prisma SDWAN Jan 27, 2026 14:00-18:00 UTC
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 23, 2026 - 16:48 UTC
Status: Scheduled
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 23, 2026 - 16:48 UTC
Scheduled Maintenance (SP-289) : Prisma SDWAN Jan 30, 2026 02:00-06:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: January 30, 2026, 02:00 - 06:00 (UTC)
Affected Locations: London
Customer Impact: The Prisma SD-WAN EMEA2 ( Bowfell ) (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
[https://sase.status.paloaltonetworks.com/]
If you have any questions, please open a case at: [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]
We will provide updates when maintenance begins.
Jan 06, 2026 - 05:13 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 02:00 - 06:00 (UTC)
Affected Locations: London
Customer Impact: The Prisma SD-WAN EMEA2 ( Bowfell ) (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
[https://sase.status.paloaltonetworks.com/]
If you have any questions, please open a case at: [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]
We will provide updates when maintenance begins.
Jan 06, 2026 - 05:13 UTC
Scheduled -
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: January 30, 2026, 07:30 - 11:30 (Asia/Kolkata)
Affected Locations: London
Customer Impact: The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.status.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Jan 05, 2026 - 17:04 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 07:30 - 11:30 (Asia/Kolkata)
Affected Locations: London
Customer Impact: The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.status.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Jan 05, 2026 - 17:04 UTC
Scheduled Maintenance (SP-318) : Prisma Access China Jan 30, 2026 16:30-20:30 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 30, 2026, 16:30 - 20:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday January 30th 2026 for Prisma Access China environment.
Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January 2026, from 4.30 PM UTC to 8.30 PM UTC.
We will provide updates when maintenance begins.
Posted on Jan 13, 2026 - 21:06 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 16:30 - 20:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday January 30th 2026 for Prisma Access China environment.
Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January 2026, from 4.30 PM UTC to 8.30 PM UTC.
We will provide updates when maintenance begins.
Posted on Jan 13, 2026 - 21:06 UTC
Scheduled Maintenance (SP-319) : Prisma Access Jan 30, 2026 16:30-20:30 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 30, 2026, 16:30 - 20:30 (UTC)
Affected Locations: Accra, Adelaide, Almaty, Amman, Amsterdam, Andorra la Vella, Ashburn, Asuncion, Athens, Atlanta, Auckland, Bangkok, Barcelona, Beijing, Berlin, Bern, Bogota, Bratislava, Brussels, Bucharest, Budapest, Buenos Aires, Cairo, Calgary, Cape Town, Caracas, Chennai, Chia, Chicago, Chisinau, Colombo, Columbus, Ohio, Copenhagen, Council Bluffs, Dakar, Dallas, Dhaka, Doha, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Guatemala City, Hamburg, Helsinki, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul, Jakarta, Jeddah, Johannesburg, Kampala, Karachi, Kiev, Kuala Lumpur, Kuwait City, La Paz, Lagos, Lahore, Lima, Lisbon, Ljubljana, London, Los Angeles, Luxembourg City, Madrid, Manama, Manila, Marseille, Mexico City, Miami, Milan, Minsk, Monaco, Monterrey, Montevideo, Montreal, Moscow, Mumbai, Munich, Nairobi, New York, Ningxia, Oregon, Osaka, Oslo, Panama City, Paris, Perth, Phnom Penh, Phoenix, Port Moresby, Prague, Quito, Riga, Riyadh, Rome, San Francisco, San Jose, Santiago, Seoul, Singapore, Sofia, St. Ghislain, St. Petersburg, Stockholm, Sydney, São Paulo, Taipei, Tashkent, Tel Aviv, Tokyo, Toronto, Vaduz, Vienna, Vilnius, Warsaw, Yangon, Zagreb, Zurich
Customer Impact: Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday January 30th 2026 for Prisma Access China and Commercial environments.
Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January 2026, from 4.30 PM UTC to 8.30 PM UTC.
We will provide updates when maintenance begins.
Posted on Jan 13, 2026 - 17:44 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 16:30 - 20:30 (UTC)
Affected Locations: Accra, Adelaide, Almaty, Amman, Amsterdam, Andorra la Vella, Ashburn, Asuncion, Athens, Atlanta, Auckland, Bangkok, Barcelona, Beijing, Berlin, Bern, Bogota, Bratislava, Brussels, Bucharest, Budapest, Buenos Aires, Cairo, Calgary, Cape Town, Caracas, Chennai, Chia, Chicago, Chisinau, Colombo, Columbus, Ohio, Copenhagen, Council Bluffs, Dakar, Dallas, Dhaka, Doha, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Guatemala City, Hamburg, Helsinki, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul, Jakarta, Jeddah, Johannesburg, Kampala, Karachi, Kiev, Kuala Lumpur, Kuwait City, La Paz, Lagos, Lahore, Lima, Lisbon, Ljubljana, London, Los Angeles, Luxembourg City, Madrid, Manama, Manila, Marseille, Mexico City, Miami, Milan, Minsk, Monaco, Monterrey, Montevideo, Montreal, Moscow, Mumbai, Munich, Nairobi, New York, Ningxia, Oregon, Osaka, Oslo, Panama City, Paris, Perth, Phnom Penh, Phoenix, Port Moresby, Prague, Quito, Riga, Riyadh, Rome, San Francisco, San Jose, Santiago, Seoul, Singapore, Sofia, St. Ghislain, St. Petersburg, Stockholm, Sydney, São Paulo, Taipei, Tashkent, Tel Aviv, Tokyo, Toronto, Vaduz, Vienna, Vilnius, Warsaw, Yangon, Zagreb, Zurich
Customer Impact: Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday January 30th 2026 for Prisma Access China and Commercial environments.
Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January 2026, from 4.30 PM UTC to 8.30 PM UTC.
We will provide updates when maintenance begins.
Posted on Jan 13, 2026 - 17:44 UTC
Scheduled Maintenance (SP-480) : Prisma Access Fedramp Mod Jan 30, 2026 23:00 - Jan 31, 2026 05:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 23:29 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 23:29 UTC
Scheduled Maintenance (SP-362) : Prisma Access Fedramp High Jan 30, 2026 23:00 - Jan 31, 2026 05:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:31 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:31 UTC
Scheduled Maintenance (SP-296) : Prisma SDWAN Feb 6, 2026 12:00-16:00 UTC
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: February 06, 2026, 12:00 - 16:00 (UTC)
Affected Locations: Sydney
Customer Impact: The Prisma SD-WAN APAC2 (Townsend) (CloudGenix) upgrade is scheduled for Friday, Feburary 06th, 2026, from 12:00 to 16:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
[https://sase.status.paloaltonetworks.com/]
If you have any questions, please open a case at: [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]
We will provide updates when maintenance begins.
Posted on Jan 07, 2026 - 11:18 UTC
Status: Scheduled
Scheduled Window: February 06, 2026, 12:00 - 16:00 (UTC)
Affected Locations: Sydney
Customer Impact: The Prisma SD-WAN APAC2 (Townsend) (CloudGenix) upgrade is scheduled for Friday, Feburary 06th, 2026, from 12:00 to 16:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
[https://sase.status.paloaltonetworks.com/]
If you have any questions, please open a case at: [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]
We will provide updates when maintenance begins.
Posted on Jan 07, 2026 - 11:18 UTC
Scheduled Maintenance (SP-457) : Prisma Access China Feb 6, 2026 16:30 - Feb 7, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: February 06, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:17 UTC
Status: Scheduled
Scheduled Window: February 06, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:17 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 30, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:17 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:17 UTC
Scheduled Maintenance (SP-315) : Cloud Identity Engine Feb 6, 2026 18:00-20:00 UTC
Scheduled maintenance for Cloud Identity Engine
Status: Scheduled
Scheduled Window: February 06, 2026, 18:00 - 20:00 (UTC)
Affected Locations: Jakarta, Seoul, Sydney, Tokyo
Customer Impact: We have scheduled maintenance for Cloud Identity Engine in South Korea, Indonesia,Singapore,Japan and Australia.
February 06th, 2026 18:00 UTC
Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.
We will provide updates when maintenance begins.
Posted on Jan 12, 2026 - 22:49 UTC
Status: Scheduled
Scheduled Window: February 06, 2026, 18:00 - 20:00 (UTC)
Affected Locations: Jakarta, Seoul, Sydney, Tokyo
Customer Impact: We have scheduled maintenance for Cloud Identity Engine in South Korea, Indonesia,Singapore,Japan and Australia.
February 06th, 2026 18:00 UTC
Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.
We will provide updates when maintenance begins.
Posted on Jan 12, 2026 - 22:49 UTC
Scheduled Maintenance (SP-316) : Cloud Identity Engine Feb 6, 2026 22:00 - Feb 7, 2026 00:00 UTC
Scheduled maintenance for Cloud Identity Engine
Status: Scheduled
Scheduled Window: February 06, 2026, 22:00 - 00:00 (UTC)
Affected Locations: Council Bluffs, Eemshaven, Frankfurt, London, Montreal, Mumbai
Customer Impact: We have scheduled maintenance for Cloud Identity Engine in India, Netherlands/Europe , US FedRAMP- IL2 , Germany , Assured Workload Germany, US, United Kingdom, Canada, US FedRamp- IL4.
February 06th, 2026 22:00 UTC
Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.
We will provide updates when maintenance begins.
Posted on Jan 12, 2026 - 23:00 UTC
Status: Scheduled
Scheduled Window: February 06, 2026, 22:00 - 00:00 (UTC)
Affected Locations: Council Bluffs, Eemshaven, Frankfurt, London, Montreal, Mumbai
Customer Impact: We have scheduled maintenance for Cloud Identity Engine in India, Netherlands/Europe , US FedRAMP- IL2 , Germany , Assured Workload Germany, US, United Kingdom, Canada, US FedRamp- IL4.
February 06th, 2026 22:00 UTC
Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.
We will provide updates when maintenance begins.
Posted on Jan 12, 2026 - 23:00 UTC
Scheduled Maintenance (SP-367) : Prisma Access Feb 7, 2026 00:00-08:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: February 06, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:46 UTC
Status: Scheduled
Scheduled Window: February 06, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:46 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 30, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Status: Scheduled
Scheduled Window: January 30, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Scheduled Maintenance (SP-307) : Prisma SDWAN Feb 9, 2026 06:00-10:00 UTC
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Columbus, Ohio
Customer Impact: The Prisma SD-WAN AMER2 (El Capitan) (CloudGenix) upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 09, 2026 - 10:18 UTC
Status: Scheduled
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Columbus, Ohio
Customer Impact: The Prisma SD-WAN AMER2 (El Capitan) (CloudGenix) upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 09, 2026 - 10:18 UTC
Scheduled Maintenance (SP-310) : Prisma SDWAN Feb 10, 2026 14:00-18:00 UTC
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: February 10, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) upgrade is scheduled for Tuesday, February 10th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 11, 2026 - 03:10 UTC
Status: Scheduled
Scheduled Window: February 10, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) upgrade is scheduled for Tuesday, February 10th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 11, 2026 - 03:10 UTC
Scheduled Maintenance (SP-311) : Prisma SDWAN Feb 13, 2026 02:00-06:00 UTC
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: February 13, 2026, 02:00 - 06:00 (UTC)
Affected Locations: Dublin
Customer Impact: The Prisma SD-WAN EMEA1 (Sugarloaf) (CloudGenix) upgrade is scheduled for Friday, February 13th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 12, 2026 - 08:28 UTC
Status: Scheduled
Scheduled Window: February 13, 2026, 02:00 - 06:00 (UTC)
Affected Locations: Dublin
Customer Impact: The Prisma SD-WAN EMEA1 (Sugarloaf) (CloudGenix) upgrade is scheduled for Friday, February 13th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 12, 2026 - 08:28 UTC
Scheduled Maintenance (SP-326) : Prisma Access Fedramp Mod Feb 13, 2026 23:00 - Feb 14, 2026 05:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:08 UTC
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:08 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:07 UTC
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:07 UTC
Scheduled Maintenance (SP-440) : Prisma Access Fedramp High Feb 13, 2026 23:00 - Feb 14, 2026 05:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:54 UTC
Status: Scheduled
Scheduled Window: February 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:54 UTC
Scheduled Maintenance (SP-435) : Prisma SDWAN Feb 15, 2026 06:00-10:00 UTC
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: February 15, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Sunday, February 15th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 08:33 UTC
Status: Scheduled
Scheduled Window: February 15, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Sunday, February 15th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 08:33 UTC
Scheduled Maintenance (SP-458) : Prisma Access China Feb 20, 2026 16:30 - Feb 21, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: February 20, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:25 UTC
Status: Scheduled
Scheduled Window: February 20, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:25 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 13, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:23 UTC
Status: Scheduled
Scheduled Window: February 13, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:23 UTC
Scheduled Maintenance (SP-368) : Prisma Access Feb 21, 2026 00:00-08:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: February 20, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:45 UTC
Status: Scheduled
Scheduled Window: February 20, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:45 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 13, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Status: Scheduled
Scheduled Window: February 13, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Scheduled Maintenance (SP-441) : Prisma Access Fedramp High Feb 27, 2026 23:00 - Feb 28, 2026 05:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:54 UTC
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:54 UTC
Scheduled Maintenance (SP-327) : Prisma Access Fedramp Mod Feb 27, 2026 23:00 - Feb 28, 2026 05:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:08 UTC
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:08 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:07 UTC
Status: Scheduled
Scheduled Window: February 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:07 UTC
Scheduled Maintenance (SP-459) : Prisma Access China Mar 6, 2026 16:30 - Mar 7, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: March 06, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:24 UTC
Status: Scheduled
Scheduled Window: March 06, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:24 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 27, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:23 UTC
Status: Scheduled
Scheduled Window: February 27, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:23 UTC
Scheduled Maintenance (SP-369) : Prisma Access Mar 7, 2026 00:00-08:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: March 06, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Status: Scheduled
Scheduled Window: March 06, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: February 27, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Status: Scheduled
Scheduled Window: February 27, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Scheduled Maintenance (SP-328) : Prisma Access Fedramp Mod Mar 13, 2026 22:00 - Mar 14, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:13 UTC
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:13 UTC
Scheduled Maintenance (SP-442) : Prisma Access Fedramp High Mar 13, 2026 22:00 - Mar 14, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:54 UTC
Status: Scheduled
Scheduled Window: March 13, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:54 UTC
Scheduled Maintenance (SP-460) : Prisma Access China Mar 20, 2026 16:30 - Mar 21, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: March 20, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:35 UTC
Status: Scheduled
Scheduled Window: March 20, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:35 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 13, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Status: Scheduled
Scheduled Window: March 13, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Scheduled Maintenance (SP-370) : Prisma Access Mar 20, 2026 23:00 - Mar 21, 2026 07:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: March 20, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Status: Scheduled
Scheduled Window: March 20, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 13, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Status: Scheduled
Scheduled Window: March 13, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Scheduled Maintenance (SP-329) : Prisma Access Fedramp Mod Mar 27, 2026 22:00 - Mar 28, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:07 UTC
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:07 UTC
Scheduled Maintenance (SP-443) : Prisma Access Fedramp High Mar 27, 2026 22:00 - Mar 28, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:59 UTC
Status: Scheduled
Scheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:59 UTC
Scheduled Maintenance (SP-461) : Prisma Access China Apr 3, 2026 16:30 - Apr 4, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: April 03, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:35 UTC
Status: Scheduled
Scheduled Window: April 03, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:35 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 27, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Status: Scheduled
Scheduled Window: March 27, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Scheduled Maintenance (SP-371) : Prisma Access Apr 3, 2026 23:00 - Apr 4, 2026 07:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: April 03, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Status: Scheduled
Scheduled Window: April 03, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: March 27, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 14:13 UTC
Status: Scheduled
Scheduled Window: March 27, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 14:13 UTC
Scheduled Maintenance (SP-330) : Prisma Access Fedramp Mod Apr 10, 2026 22:00 - Apr 11, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:13 UTC
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:13 UTC
Scheduled Maintenance (SP-444) : Prisma Access Fedramp High Apr 10, 2026 22:00 - Apr 11, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:59 UTC
Status: Scheduled
Scheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:59 UTC
Scheduled Maintenance (SP-462) : Prisma Access China Apr 17, 2026 16:30 - Apr 18, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: April 17, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:35 UTC
Status: Scheduled
Scheduled Window: April 17, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:35 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 10, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Status: Scheduled
Scheduled Window: April 10, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Scheduled Maintenance (SP-372) : Prisma Access Apr 17, 2026 23:00 - Apr 18, 2026 07:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: April 17, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Status: Scheduled
Scheduled Window: April 17, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:54 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 10, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Status: Scheduled
Scheduled Window: April 10, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Scheduled Maintenance (SP-331) : Prisma Access Fedramp Mod Apr 24, 2026 22:00 - Apr 25, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:13 UTC
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:13 UTC
Scheduled Maintenance (SP-445) : Prisma Access Fedramp High Apr 24, 2026 22:00 - Apr 25, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:59 UTC
Status: Scheduled
Scheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:59 UTC
Scheduled Maintenance (SP-463) : Prisma Access China May 1, 2026 16:30 - May 2, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: May 01, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:45 UTC
Status: Scheduled
Scheduled Window: May 01, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:45 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 24, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Status: Scheduled
Scheduled Window: April 24, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Scheduled Maintenance (SP-373) : Prisma Access May 1, 2026 23:00 - May 2, 2026 07:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: May 01, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:53 UTC
Status: Scheduled
Scheduled Window: May 01, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:53 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: April 24, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Status: Scheduled
Scheduled Window: April 24, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:39 UTC
Scheduled Maintenance (SP-464) : Prisma Access China May 15, 2026 16:30 - May 16, 2026 00:30 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 15, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 22:22 UTC
Status: Scheduled
Scheduled Window: May 15, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 22:22 UTC
Scheduled Maintenance (SP-446) : Prisma Access Fedramp High May 15, 2026 22:00 - May 16, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:58 UTC
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:58 UTC
Scheduled Maintenance (SP-332) : Prisma Access Fedramp Mod May 15, 2026 22:00 - May 16, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:07 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:12 UTC
Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:12 UTC
Scheduled Maintenance (SP-374) : Prisma Access May 15, 2026 23:00 - May 16, 2026 07:00 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 15, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 05:38 UTC
Status: Scheduled
Scheduled Window: May 15, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 05:38 UTC
Scheduled Maintenance (SP-447) : Prisma Access Fedramp High May 29, 2026 22:00 - May 30, 2026 04:00 UTC
Update -
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Status: Scheduled
Scheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:05 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:58 UTC
Status: Scheduled
Scheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Jan 15, 2026 - 21:58 UTC
Scheduled Maintenance (SP-333) : Prisma Access Fedramp Mod May 29, 2026 22:00 - May 30, 2026 04:00 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 05:12 UTC
Status: Scheduled
Scheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 05:12 UTC
Scheduled Maintenance (SP-465) : Prisma Access China Jun 5, 2026 16:30 - Jun 6, 2026 00:30 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.
Status: Scheduled
Scheduled Window: June 05, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:45 UTC
Status: Scheduled
Scheduled Window: June 05, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 20, 2026 - 23:45 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 29, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Status: Scheduled
Scheduled Window: May 29, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 15, 2026 - 22:22 UTC
Scheduled Maintenance (SP-375) : Prisma Access Jun 5, 2026 23:00 - Jun 6, 2026 07:00 UTC
Update -
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.
Status: Scheduled
Scheduled Window: June 05, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Status: Scheduled
Scheduled Window: June 05, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Jan 21, 2026 - 00:06 UTC
Scheduled -
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: May 29, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:38 UTC
Status: Scheduled
Scheduled Window: May 29, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance
We will provide updates when maintenance begins.
Jan 15, 2026 - 05:38 UTC
Scheduled Maintenance (SP-466) : Prisma Access China Jun 12, 2026 16:30 - Jun 13, 2026 00:30 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: June 12, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 22:28 UTC
Status: Scheduled
Scheduled Window: June 12, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 22:28 UTC
Scheduled Maintenance (SP-448) : Prisma Access Fedramp High Jun 12, 2026 22:00 - Jun 13, 2026 04:00 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 22:13 UTC
Status: Scheduled
Scheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 22:13 UTC
Scheduled Maintenance (SP-334) : Prisma Access Fedramp Mod Jun 12, 2026 22:00 - Jun 13, 2026 04:00 UTC
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 05:12 UTC
Status: Scheduled
Scheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate
We will provide updates when maintenance begins.
Posted on Jan 15, 2026 - 05:12 UTC