We are continuing to monitor for any further issues.
Posted Jul 01, 2025 - 09:51 UTC
Update
Mitigation applied we are monitoring the recovery. User authentication is expected to function properly now
Posted Jul 01, 2025 - 09:47 UTC
Monitoring
We identified an issue with logging in to the browser, we issued a mitigation and we are monitoring.
Posted Jul 01, 2025 - 09:35 UTC
This incident affected: Prisma Access Browser - US Region (Browser Access), Prisma Access Browser - EU Region (Browser Access), Prisma Access Browser - SG Region (Browser Access), Prisma Access Browser - AU Region (Browser Access), Prisma Access Browser - UK Region (Browser Access), Prisma Access Browser - JP Region (Browser Access), Prisma Access Browser - CA Region (Browser Access), Prisma Access Browser - India Region (Browser Access), and Prisma Access Browser - Indonesia Region (Browser Access).