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SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

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Scheduled Maintenance (SP-307) : Prisma SDWAN

Scheduled for Feb 9, 06:00 - 10:00 UTC

Scheduled

Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access

Status: Scheduled
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Columbus, Ohio
Customer Impact: The Prisma SD-WAN AMER2 (El Capitan) (CloudGenix) upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.

You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com

If you have any questions, please open a case at https://support.paloaltonetworks.com

We will provide updates when maintenance begins.

Posted Jan 09, 2026 - 10:18 UTC

This scheduled maintenance affects: Prisma SDWAN (Configuration, Alarms & Alerts, CloudBlades, Device Status, Metrics & Stats, Topology, UI & Portal Access, Customer Network).