Scheduled Maintenance (SP-487) : Prisma SDWAN
Scheduled Maintenance
Report for Prisma SASE
Completed
Update: Status changed to Completed.
Status: Completed
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
Thank you for your patience.
Status: Completed
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
Thank you for your patience.
In progress
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will continue to provide updates as maintenance progresses.
Status: In Progress
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will continue to provide updates as maintenance progresses.
Scheduled
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Status: Scheduled
Scheduled Window: January 27, 2026, 14:00 - 18:00 (UTC)
Affected Locations: Singapore
Customer Impact: The Prisma SD-WAN APAC1 (Faber) (CloudGenix) emergency upgrade is scheduled for Tuesday, Jan 27th, 2026, from 14:00 to 18:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
This scheduled maintenance affected: Prisma SDWAN (Configuration, Alarms & Alerts, CloudBlades, Device Status, Metrics & Stats, Topology, UI & Portal Access, Customer Network).