We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.
The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.
Status: Completed Scheduled Window: February 15, 2026, 06:00 - 10:00 (UTC) Affected Locations: Oregon Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Sunday, February 15th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.
Status: In Progress Scheduled Window: February 15, 2026, 06:00 - 10:00 (UTC) Affected Locations: Oregon Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Sunday, February 15th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.
Status: Scheduled Scheduled Window: February 15, 2026, 06:00 - 10:00 (UTC) Affected Locations: Oregon Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Sunday, February 15th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.