Scheduled Maintenance (SP-512) : Prisma SDWAN
Scheduled Maintenance
Report for Prisma SASE
Completed
Update: Status changed to Completed.
Status: Completed
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) emergency infra upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During the maintenance window, Prisma SD-WAN customers will not have access to stats and flow metrics. The data plane will not be impacted.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
Thank you for your patience.
Status: Completed
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) emergency infra upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During the maintenance window, Prisma SD-WAN customers will not have access to stats and flow metrics. The data plane will not be impacted.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
Thank you for your patience.
In progress
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) emergency infra upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During the maintenance window, Prisma SD-WAN customers will not have access to stats and flow metrics. The data plane will not be impacted.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will continue to provide updates as maintenance progresses.
Status: In Progress
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) emergency infra upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During the maintenance window, Prisma SD-WAN customers will not have access to stats and flow metrics. The data plane will not be impacted.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will continue to provide updates as maintenance progresses.
Scheduled
Scheduled maintenance for Metrics & Stats
Status: Scheduled
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) emergency infra upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During the maintenance window, Prisma SD-WAN customers will not have access to stats and flow metrics. The data plane will not be impacted.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Status: Scheduled
Scheduled Window: February 09, 2026, 06:00 - 10:00 (UTC)
Affected Locations: Oregon
Customer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) emergency infra upgrade is scheduled for Monday, February 09th, 2026, from 06:00 to 10:00 UTC. During the maintenance window, Prisma SD-WAN customers will not have access to stats and flow metrics. The data plane will not be impacted.
You can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com
If you have any questions, please open a case at https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
This scheduled maintenance affected: Prisma SDWAN (Metrics & Stats).