PB User login degradation in Singapore (SP-265) : Prisma Browser
Incident
Report for Prisma SASE
Resolved
Update: Status changed to Resolved.
Status: Resolved
Severity: Degraded
Affected Locations: Singapore
Customer Impact: Users connected to Singapore may fail to log in
Logged in users will continue to operate as usual
Workaround: Logged in users are not impacted
Thank you for your patience.
Status: Resolved
Severity: Degraded
Affected Locations: Singapore
Customer Impact: Users connected to Singapore may fail to log in
Logged in users will continue to operate as usual
Workaround: Logged in users are not impacted
Thank you for your patience.
Monitoring
Update: Status changed to Monitoring.
Status: Monitoring
Severity: Degraded
Affected Locations: Singapore
Customer Impact: Users connected to Singapore may fail to log in
Logged in users will continue to operate as usual
Workaround: Logged in users are not impacted
We are continuing to monitor the situation.
Status: Monitoring
Severity: Degraded
Affected Locations: Singapore
Customer Impact: Users connected to Singapore may fail to log in
Logged in users will continue to operate as usual
Workaround: Logged in users are not impacted
We are continuing to monitor the situation.
Identified
We are currently investigating an issue affecting Browser Access
Status: Investigating
Severity: Degraded
Affected Locations: Singapore
Customer Impact: Users connected to Singapore may fail to log in
Logged in users will continue to operate as usual
Workaround: Logged in users are not impacted
We will provide updates as we learn more.
Status: Investigating
Severity: Degraded
Affected Locations: Singapore
Customer Impact: Users connected to Singapore may fail to log in
Logged in users will continue to operate as usual
Workaround: Logged in users are not impacted
We will provide updates as we learn more.
This incident affected: Prisma Browser (Browser Access).