Impact to Prisma Access Management plane on Fedramp Moderate

Incident Report for Prisma SASE

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 04:18 UTC

Identified

The issue has been identified. A fix has been implemented and is pending deployment.
Posted Nov 13, 2025 - 01:46 UTC

Investigating

Prisma Access team is experiencing an issue in the Fedramp Moderate environment, wherein existing cloud-managed customers cannot successfully push configuration changes. There is no impact to customer's network infrastructure, their data plane traffic, Panorama-managed customers or any impact to new customers. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.
Posted Nov 13, 2025 - 01:44 UTC
This incident affected: Prisma Access FedRAMP Control Plane.
← Current Status Powered by Atlassian Statuspage