Scheduled Update - Townsend Region
Scheduled Maintenance Report for Prisma SASE
Completed
The scheduled maintenance has been completed.
Posted Aug 09, 2024 - 16:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 09, 2024 - 12:00 UTC
Scheduled
The Prisma SD-WAN (CloudGenix) administrative portal (https://login.townsend.cloudgenix.com, https://portal.townsend.cloudgenix.com, https://sdwanappsapi.townsend.cloudgenix.com and https://api.townsend.cloudgenix.com) will be undergoing scheduled maintenance for an upgrade on Friday, August 9th, 2024 from 10 PM - 2 AM AEST

During this time, UI and API access to the portal will be unavailable. We apologize for any inconvenience during this maintenance window.

This affects ONLY the Townsend region. You can identify your region by reviewing the URL in the UI (browser) after login.

Prisma SD-WAN (CloudGenix) Portal Maintenance windows are:

Planned: Scheduled Maintenance on Friday and Saturday, 10:00 PM – 02:00 AM AEST
Urgent: If required, with advance notice.
Emergency: If required, with live updates.

You can track service status, maintenance related updates and signup for notifications at:
https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at https://support.paloaltonetworks.com

Thanks,
Prisma SD-WAN Team
Posted Jul 09, 2024 - 01:14 UTC
This scheduled maintenance affected: Prisma SDWAN Control Plane - APAC1 (Townsend) (Alarms & Alerts, Alarm & Alert Notifications, CloudBlades, Configuration, Device Status, Metrics & Stats, Topology, UI & Portal Access).
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