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SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

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Scheduled Maintenance (SP-494) : Prisma Access Mobile Users

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed
Scheduled Window: January 28, 2026, 20:00 - 02:00 (UTC)
Affected Locations: Frankfurt, London, St. Ghislain
Customer Impact: During the maintenance window we may expect slight disruption for websites that are traversing through the EMEA TMHub Infrastructure.

This only affects traffic from AWS nodes with Public Cloud IPs which are subjected to TMHub based policy forwarding.

Thank you for your patience.
Posted Jan 29, 2026 - 02:00 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress
Scheduled Window: January 28, 2026, 20:00 - 02:00 (UTC)
Affected Locations: Frankfurt, London, St. Ghislain
Customer Impact: During the maintenance window we may expect slight disruption for websites that are traversing through the EMEA TMHub Infrastructure.

This only affects traffic from AWS nodes with Public Cloud IPs which are subjected to TMHub based policy forwarding.

We will continue to provide updates as maintenance progresses.
Posted Jan 28, 2026 - 20:01 UTC

Scheduled

Scheduled maintenance for Prisma Access Mobile Users

Status: Scheduled
Scheduled Window: January 28, 2026, 20:00 - 02:00 (UTC)
Affected Locations: Frankfurt, London, St. Ghislain
Customer Impact: During the maintenance window we may expect slight disruption for websites that are traversing through the EMEA TMHub Infrastructure.

This only affects traffic from AWS nodes with Public Cloud IPs which are subjected to TMHub based policy forwarding.

We will provide updates when maintenance begins.
Posted Jan 26, 2026 - 23:03 UTC
This scheduled maintenance affected: Prisma Access Mobile Users.