Scheduled Maintenance (SP-286) : Prisma Browser
Scheduled Maintenance
Report for Prisma SASE
Completed
Update: Status changed to Completed.
Status: Completed
Scheduled Window: January 11, 2026, 04:00 - 05:00 (America/New_York)
Affected Locations: Ashburn
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.
*What to expect:*
During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware.
Logged-in users are not expected to be impacted.
Our engineering team will be monitoring the transition closely to ensure minimal disruption.
Thank you for your patience.
Status: Completed
Scheduled Window: January 11, 2026, 04:00 - 05:00 (America/New_York)
Affected Locations: Ashburn
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.
*What to expect:*
During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware.
Logged-in users are not expected to be impacted.
Our engineering team will be monitoring the transition closely to ensure minimal disruption.
Thank you for your patience.
In progress
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: January 11, 2026, 04:00 - 05:00 (America/New_York)
Affected Locations: Ashburn
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.
*What to expect:*
During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware.
Logged-in users are not expected to be impacted.
Our engineering team will be monitoring the transition closely to ensure minimal disruption.
We will continue to provide updates as maintenance progresses.
Status: In Progress
Scheduled Window: January 11, 2026, 04:00 - 05:00 (America/New_York)
Affected Locations: Ashburn
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.
*What to expect:*
During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware.
Logged-in users are not expected to be impacted.
Our engineering team will be monitoring the transition closely to ensure minimal disruption.
We will continue to provide updates as maintenance progresses.
Scheduled
Scheduled maintenance for Browser Access
Status: Scheduled
Scheduled Window: January 11, 2026, 04:00 - 05:00 (America/New_York)
Affected Locations: Ashburn
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.
*What to expect:* During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware. Our team will be monitoring the process closely to ensure a smooth transition.
Logged in users are not expected to be impacted
We will provide updates when maintenance begins.
Status: Scheduled
Scheduled Window: January 11, 2026, 04:00 - 05:00 (America/New_York)
Affected Locations: Ashburn
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.
*What to expect:* During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware. Our team will be monitoring the process closely to ensure a smooth transition.
Logged in users are not expected to be impacted
We will provide updates when maintenance begins.
This scheduled maintenance affected: Prisma Browser (Browser Access).