Scheduled Update - Sugarloaf Region

Scheduled for Oct 11, 02:00 - 06:00 UTC

Scheduled

The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Saturday, October 11th, 2025, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.

You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com
Posted Sep 01, 2025 - 09:28 UTC
This scheduled maintenance affects: Prisma SDWAN Control Plane - EMEA1 (Sugarloaf) (Alarms & Alerts, Alarm & Alert Notifications, CloudBlades, Configuration, Device Status, Metrics & Stats, Topology, UI & Portal Access).
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