⚠️

SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

View Full Documentation Contact Support

Scheduled Maintenance (SP-460) : Prisma Access China

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed

Scheduled Window: March 20, 2026, 16:30 - March 21, 2026, 00:30 (UTC)

Locations: Beijing, Ningxia

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Thank you for your patience.

Posted Mar 21, 2026 - 00:34 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress

Scheduled Window: March 20, 2026, 16:30 - March 21, 2026, 00:30 (UTC)

Locations: Beijing, Ningxia

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted Mar 20, 2026 - 16:34 UTC

Update

Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.

Status: Scheduled
Scheduled Window: March 20, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

We will provide updates when maintenance begins.

Posted Jan 20, 2026 - 23:35 UTC

Scheduled

Scheduled maintenance for Configuration

Status: Scheduled
Scheduled Window: March 13, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

We will provide updates when maintenance begins.

Posted Jan 15, 2026 - 22:22 UTC

This scheduled maintenance affected: Prisma Access China (Configuration).