We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.
The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.
We are currently investigating an issue affecting Prisma Access Mobile Users
Status: Resolved Severity: Degraded Affected Locations: Dubai Customer Impact: We are currently investigating a cloud networking issue that is affecting both control plane and dataplane services within the United Arab Emirates (UAE) region.
Key Details & Impact
Affected Components: The issue impacts traffic originating and egressing out of the UAE.
Dataplane Impact: We are observing connectivity issues leading to IPSec tunnel and networking failures beginning March 1, 2026 at 1:17 PM UTC.
We are continuing to work with the cloud provider to address the issue Workaround: Workaround: GP/PAA Users should reconnect to nearest locations
Thank you for your patience.
Posted Mar 01, 2026 - 19:56 UTC
This incident affected: Prisma Access Mobile Users.
