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SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

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Prisma Access SD-WAN: stats and flows connection failures in the America's Region (SP-528) : Prisma SDWAN

Incident Report for Prisma SASE

Resolved

Update: Status changed to Resolved.

Status: Resolved
Severity: Degraded
Affected Locations: Columbus, Ohio, Oregon
Customer Impact: Prisma Access SDWAN customers will get alerts that stats and flows were disconnected for their devices. No impact to the data plane.
Workaround: No workaround.

Thank you for your patience.

Posted Feb 24, 2026 - 14:01 UTC

Monitoring

Update: Status changed to Monitoring.

Status: Monitoring
Severity: Degraded
Affected Locations: Columbus, Ohio, Oregon
Customer Impact: Prisma Access SDWAN customers will get alerts that stats and flows were disconnected for their devices. No impact to the data plane.
Workaround: No workaround.

We are continuing to monitor the situation.

Posted Feb 24, 2026 - 09:43 UTC

Identified

We are currently investigating an issue affecting Device Status, Metrics & Stats

Status: Investigating
Severity: Degraded
Affected Locations: Columbus, Ohio, Oregon
Customer Impact: Prisma Access SDWAN customers will get alerts that stats and flows were disconnected for their devices. No impact to the data plane.
Workaround: No workaround.

We will provide updates as we learn more.

Posted Feb 24, 2026 - 09:40 UTC

This incident affected: Prisma SDWAN (Device Status, Metrics & Stats).