Scheduled Maintenance (SP-289) : Prisma SDWAN
Scheduled for Jan 30, 02:00 - 06:00 UTC
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Update
Update: Changes to Customer Impact.
Status: Scheduled
Scheduled Window: January 30, 2026, 02:00 - 06:00 (UTC)
Affected Locations: London
Customer Impact: The Prisma SD-WAN EMEA2 ( Bowfell ) (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
[https://sase.status.paloaltonetworks.com/]
If you have any questions, please open a case at: [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]
We will provide updates when maintenance begins.
Status: Scheduled
Scheduled Window: January 30, 2026, 02:00 - 06:00 (UTC)
Affected Locations: London
Customer Impact: The Prisma SD-WAN EMEA2 ( Bowfell ) (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
[https://sase.status.paloaltonetworks.com/]
If you have any questions, please open a case at: [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]
We will provide updates when maintenance begins.
Scheduled
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access
Status: Scheduled
Scheduled Window: January 30, 2026, 07:30 - 11:30 (Asia/Kolkata)
Affected Locations: London
Customer Impact: The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.status.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
Status: Scheduled
Scheduled Window: January 30, 2026, 07:30 - 11:30 (Asia/Kolkata)
Affected Locations: London
Customer Impact: The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Friday, January 30th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.status.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com
We will provide updates when maintenance begins.
This scheduled maintenance affects: Prisma SDWAN (Configuration, Alarms & Alerts, CloudBlades, Device Status, Metrics & Stats, Topology, UI & Portal Access, Customer Network).