SCM Command Center and Activity Insights outage - SA Prod

Incident Report for Prisma SASE

Resolved

This incident has been resolved.
Posted May 30, 2025 - 22:41 UTC

Update

We are continuing to monitor for any further issues.
Posted May 30, 2025 - 22:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 30, 2025 - 20:44 UTC

Investigating

Impact: APIs in the sa-prod region are experiencing failures. We are currently investigating the root cause.
Posted May 30, 2025 - 16:21 UTC
This incident affected: Strata Cloud Manager Middle East (Qatar) (Visibility & Reporting (Base Visibility), Alerts & Incidents (AIOps & Insights)).