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SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

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Scheduled Maintenance (SP-309) : Prisma Access

Scheduled Maintenance Report for Prisma SASE

In progress

Update: Status changed to In Progress.

Status: In Progress
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.

We will continue to provide updates as maintenance progresses.
Posted Jan 11, 2026 - 17:04 UTC

Scheduled

Scheduled maintenance for Configuration

Status: Scheduled
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.

We will provide updates when maintenance begins.
Posted Jan 09, 2026 - 21:27 UTC
This scheduled maintenance affects: Prisma Access (Configuration).