Scheduled Maintenance (SP-309) : Prisma Access
Scheduled Maintenance
Report for Prisma SASE
Completed
Update: Status changed to Completed.
Status: Completed
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.
Thank you for your patience.
Status: Completed
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.
Thank you for your patience.
In progress
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.
We will continue to provide updates as maintenance progresses.
Status: In Progress
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.
We will continue to provide updates as maintenance progresses.
Scheduled
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.
We will provide updates when maintenance begins.
Status: Scheduled
Scheduled Window: January 11, 2026, 09:00 - 23:59 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: There is no expected impact to customer network infrastructure. Customers may experience limited ADEM visibility from specific POP locations during the upgrade window.
We will provide updates when maintenance begins.
This scheduled maintenance affected: Prisma Access (Configuration).