⚠️

SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

View Full Documentation Contact Support

Scheduled Maintenance (SP-287) : Prisma Browser

Scheduled Maintenance Report for Prisma SASE

Completed

The scheduled maintenance has been completed.
Posted Jan 11, 2026 - 17:58 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress
Scheduled Window: January 11, 2026, 10:00 - 11:00 (Europe/London)
Affected Locations: Frankfurt
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.

*What to expect:*

During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware.

Logged-in users are not expected to be impacted. 

Our engineering team will be monitoring the transition closely to ensure minimal disruption.

We will continue to provide updates as maintenance progresses.
Posted Jan 11, 2026 - 10:02 UTC

Scheduled

Scheduled maintenance for Browser Access

Status: Scheduled
Scheduled Window: January 11, 2026, 10:00 - 11:00 (Europe/London)
Affected Locations: Frankfurt
Customer Impact: We will be performing a scheduled infrastructure upgrade to our database clusters to improve system performance and reliability.

*What to expect:*

During the maintenance window, there may be a brief period of intermittent connectivity which may impact users ability to log into the browser as the instances failover to the upgraded hardware.

Logged-in users are not expected to be impacted. 

Our engineering team will be monitoring the transition closely to ensure minimal disruption.

We will provide updates when maintenance begins.
Posted Jan 04, 2026 - 11:18 UTC
This scheduled maintenance affected: Prisma Browser (Browser Access).