SCM - Command Center and Activity Insights Impaired - All Prod

Incident Report for Prisma SASE

Resolved

This incident has been resolved.

Posted Jun 16, 2025 - 14:52 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 13, 2025 - 00:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 13, 2025 - 00:44 UTC

Investigating

We are currently investigating this issue.

Posted Jun 12, 2025 - 18:54 UTC

This incident affected: Strata Cloud Manager North America (United States) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager Europe (United Kingdom) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager Europe (Germany) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager APAC (Singapore) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager APAC (India) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager APAC (Japan) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager APAC (Australia) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager North America (Canada) (Visibility & Reporting (Base Visibility)), Strata Cloud Manager Europe (Switzerland) (Visibility & Reporting (Base Visibility)), and Strata Cloud Manager Middle East (Qatar) (Visibility & Reporting (Base Visibility)).