⚠️

SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

View Full Documentation Contact Support

Prisma Access Unaffected by Device Certificate Expiration; Check Certificate Expiration for Next-Generation Firewalls Used in Prisma Access Deployments

Incident Report for Prisma SASE

Resolved

This incident has been resolved.
Posted Mar 14, 2025 - 02:55 UTC

Monitoring

As part of PAN-OS Root and Default Certificate Expiration on December 31, 2023, the Prisma Access security processing nodes are not affected by the device certificate expiration. However, customers peering with Palo Alto firewall's that are not renewed may face disruptions. Ensure your Palo Alto firewall is updated promptly to maintain seamless connectivity and security. Please follow the guidelines provided in the below advisory:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008Vp5CAE
Posted Dec 26, 2023 - 03:46 UTC