Prisma Access Unaffected by Device Certificate Expiration; Check Certificate Expiration for Next-Generation Firewalls Used in Prisma Access Deployments
Incident
Report for Prisma SASE
Resolved
This incident has been resolved.
Monitoring
As part of PAN-OS Root and Default Certificate Expiration on December 31, 2023, the Prisma Access security processing nodes are not affected by the device certificate expiration. However, customers peering with Palo Alto firewall's that are not renewed may face disruptions. Ensure your Palo Alto firewall is updated promptly to maintain seamless connectivity and security. Please follow the guidelines provided in the below advisory:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008Vp5CAE
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008Vp5CAE
This incident affected: Prisma Access (MU/RN/SC) Data Plane - AMER (Argentina, Bolivia, Brazil Central, Brazil East, Brazil South, Canada Central, Canada East, Canada West, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Mexico Central, Mexico West, Panama, Paraguay, Peru, US Central, US Central West, US East, US North Central, US Northeast, US Northwest, US South, US Southeast, US Southwest, US West, US West Central, Uruguay, Venezuela), Prisma Access (MU/RN/SC) Data Plane - APAC (Australia East, Australia South, Australia Southeast, Bangladesh, Cambodia, Hong Kong, India North, India South, India West, Indonesia, Japan Central, Japan South, Malaysia, Myanmar, New Zealand, Pakistan South, Pakistan West, Pakistan West (II), Papua New Guinea, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam), Prisma Access (MU/RN/SC) Data Plane - EMEA (Andorra, Austria, Bahrain, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Egypt, Finland, France North, France South, Germany Central, Germany North, Germany South, Ghana, Greece, Hungary, Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Moldova, Monaco, Netherlands Central, Netherlands South, Nigeria, Norway, Poland, Portugal, Romania, Russia Central, Russia Northwest, Saudi Arabia, Senegal, Slovakia, Slovenia, South Africa Central, South Africa West, Spain Central, Spain East, Sweden, Switzerland, Turkey, UK, Uganda, Ukraine, United Arab Emirates, Uzbekistan), Prisma Access Cloud Management (United States - AMER, Australia - APAC, Singapore - APAC, Germany - EMEA, United Kingdom - EMEA), Prisma Access FedRAMP (MU/RN/SC) Data Plane - APAC (Australia Southeast, India West, Japan Central, Japan South, Singapore, Taiwan), Prisma Access FedRAMP Moderate (MU/RN/SC) Data Plane - AMER (Brazil South, Canada East, US Central, US East, US Gov East, US Gov West, US Northwest, US South, US Southeast, US Southwest), and Prisma Access FedRAMP (MU/RN/SC) Data Plane - EMEA (Belgium, Finland, Germany Central, Netherlands Central, Switzerland, UK).