Prisma Access Browser - EU region Degraded performance

Incident Report for Prisma SASE

Resolved

This incident has been resolved.
Posted Nov 06, 2025 - 10:02 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 06, 2025 - 09:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2025 - 09:48 UTC

Identified

Issue identified and mitigated
Posted Nov 06, 2025 - 09:41 UTC

Investigating

We are investigating an issue that may impact User login for customers in EU
Posted Nov 06, 2025 - 09:40 UTC
This incident affected: Prisma Access Browser - EU Region (Browser Access).