Prisma Access Dataplane Upgrade for FedRAMP Moderate starts on weekend of October 28th. (Upgrade will only be done on Weekends) -Impact will only effect Fedramp Moderate customers
Incident Report for Prisma Access
Update
We are continuing to monitor for any further issues.
Posted Oct 13, 2023 - 23:58 UTC
Monitoring
Fedramp Moderate customers, Palo Alto Networks planned a data plane upgrade to 10.0.8+ PanOS version start of weekend October 28th 2023. The upgrade will remediate vulnerability CVE-2023-38802. Also, IPv6 Preview will be available to test in GCP for Mobile Users - We recommend leveraging a test environment in a new GCP location. The maintenance activity is expected to last up to four hours. While no impact to network traffic is expected, your deployment may experience a brief outage of up to 30 seconds during the maintenance window. . Please reach out to the Palo Alto Networks team if you have any further questions or require assistance. Please reach out to the Palo Alto Networks team if you have any further questions or require assistance.
Posted Oct 02, 2023 - 20:01 UTC
This incident affects: Prisma Access FedRAMP (MU/RN/SC/SWG) - APAC (Australia Southeast, India West, Japan Central, Japan South, Singapore, Taiwan), Prisma Access FedRAMP (MU/RN/SC/SWG) - AMER (Brazil South, Canada East, US Central, US East, US Gov East, US Gov West, US Northwest, US South, US Southeast, US Southwest), and Prisma Access FedRAMP (MU/RN/SC/SWG) - EMEA (Belgium, Finland, Germany Central, Netherlands Central, Switzerland, UK).