Prisma Access Update Plan for CVE-2024-3400
Completed
The scheduled maintenance has been completed.
Posted Apr 23, 2024 - 01:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 18, 2024 - 01:00 UTC
Scheduled
This is an update notice related to the Palo Alto Networks Security Advisory that was sent on April 11, 2024, regarding the OS Command Injection Vulnerability in GlobalProtect (CVE-2024-3400).
As a precautionary step and to further strengthen our infrastructure against such attacks, Prisma Access has applied latest threat signatures to the security processing nodes. Palo Alto Networks will be proactively applying a fix to your Prisma Access GlobalProtect portals and gateways. This is an emergency unscheduled upgrade and will not follow the normal dataplane upgrade process. The upgrade will be performed for all deployments using the following schedule per theater:
JAPAC – Everyday from April 18 to Apr 22, 2024 between 12:30 and 20:30 UTC
EMEA – Everyday from April 18 to Apr 22, 2024 between 18:00 and 02:00 UTC
Americas – Everyday from April 18 to Apr 22, 2024 between 01:00 and 09:00 UTC
Our goal is to minimize impact to network traffic, but there will be a brief interruption during the upgrade window.
Please ensure that the latest set of public IP addresses used by Prisma Access are allow listed across SaaS vendors and other required service providers. You will not have any additional IP addresses assigned to you as a result of this upgrade.
Posted Apr 17, 2024 - 21:32 UTC
This scheduled maintenance affected: Prisma Access (MU/RN/SC/SWG) - AMER (Argentina, Bolivia, Brazil Central, Brazil East, Brazil South, Canada Central, Canada East, Canada West, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Mexico Central, Mexico West, Panama, Paraguay, Peru, South America West (Lima)**, US Central, US Central (Chicago)**, US Central West, US East, US North Central, US Northeast, US Northwest, US South, US Southeast, US Southeast (Miami)**, US Southwest, US West, US West Central, Uruguay, Venezuela), Prisma Access (MU/RN/SC/SWG) - APAC (Australia East, Australia South, Australia Southeast, Australia West (Perth)**, Bangladesh, Cambodia, Hong Kong, India North, India South, India West, Indonesia, Japan Central, Japan South, Malaysia, Myanmar, New Zealand, New Zealand (Auckland)**, Pakistan South, Pakistan West, Pakistan West (II), Papua New Guinea, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam), and Prisma Access (MU/RN/SC/SWG) - EMEA (Andorra, Austria, Bahrain, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Egypt, Finland, France North, France South, Germany Central, Germany North, Germany South, Ghana, Greece, Hungary, Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Moldova, Monaco, Netherlands Central, Netherlands South, Nigeria, Nigeria (Lagos)**, Norway, Poland, Portugal, Qatar, Romania, Russia Central, Russia Northwest, Saudi Arabia, Senegal, Slovakia, Slovenia, South Africa Central, South Africa West, Spain Central, Spain East, Sweden, Switzerland, Turkey, UK, Uganda, Ukraine, United Arab Emirates, Uzbekistan).