SCM Command Center and AI Access dashboards impaired - US Prod

Incident Report for Prisma SASE

Resolved

This incident has been resolved.
Posted Aug 07, 2025 - 01:49 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 06, 2025 - 21:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2025 - 21:24 UTC

Update

We are continuing to investigate this issue.
Posted Aug 06, 2025 - 18:25 UTC

Investigating

We are currently investigating this issue.
Posted Aug 06, 2025 - 17:43 UTC
This incident affected: Strata Cloud Manager North America (United States) (Visibility & Reporting (Base Visibility)).