A fix has been implemented and we are monitoring the results.
Posted Nov 08, 2024 - 14:40 UTC
Investigating
Authentication from the Strata Cloud Manager UI to the backend is failing. The engineering team is actively investigating. We will post an update by 1430 UTC This issue impacts the users in all regions.
Posted Nov 08, 2024 - 13:37 UTC
This incident affected: Strata Cloud Manager North America (United States) (HUB UI, Authentication Service (CIE)), Strata Cloud Manager Europe (United Kingdom) (HUB UI, Authentication Service (CIE)), Strata Cloud Manager Europe (Germany) (HUB UI, Authentication Service (CIE)), Strata Cloud Manager APAC (Singapore) (HUB UI, Authentication Service (CIE)), Strata Cloud Manager APAC (India) (HUB UI, Authentication Service (CIE)), Strata Cloud Manager APAC (Japan) (HUB UI, Authentication Service (CIE)), Strata Cloud Manager APAC (Australia) (HUB UI, Authentication Service (CIE)), and Strata Cloud Manager North America (Canada) (HUB UI, Authentication Service (CIE)).