Scheduled Maintenance (SP-300) : Prisma Access China
Scheduled Maintenance
Report for Prisma SASE
Completed
Update: Status changed to Completed.
Status: Completed
Scheduled Window: January 09, 2026, 16:00 - 22:00 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Palo Alto Networks has analyzed the build for your Prisma Access deployment and identified a resource-exhaustion issue that could potentially affect the performance of your Prisma Access dataplane. This upgrade is essential to ensure the continued performance of our services.
To minimize disruption, Palo Alto Networks will perform the upgrades during the weekend of January 10, 2026 (Canary upgrade) and January 17, 2026 (Full upgrade). We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the work as quickly and safely as possible.
Thank you for your patience.
Status: Completed
Scheduled Window: January 09, 2026, 16:00 - 22:00 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Palo Alto Networks has analyzed the build for your Prisma Access deployment and identified a resource-exhaustion issue that could potentially affect the performance of your Prisma Access dataplane. This upgrade is essential to ensure the continued performance of our services.
To minimize disruption, Palo Alto Networks will perform the upgrades during the weekend of January 10, 2026 (Canary upgrade) and January 17, 2026 (Full upgrade). We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the work as quickly and safely as possible.
Thank you for your patience.
In progress
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: January 09, 2026, 16:00 - 22:00 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Palo Alto Networks has analyzed the build for your Prisma Access deployment and identified a resource-exhaustion issue that could potentially affect the performance of your Prisma Access dataplane. This upgrade is essential to ensure the continued performance of our services.
To minimize disruption, Palo Alto Networks will perform the upgrades during the weekend of January 10, 2026 (Canary upgrade) and January 17, 2026 (Full upgrade). We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the work as quickly and safely as possible.
We will continue to provide updates as maintenance progresses.
Status: In Progress
Scheduled Window: January 09, 2026, 16:00 - 22:00 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Palo Alto Networks has analyzed the build for your Prisma Access deployment and identified a resource-exhaustion issue that could potentially affect the performance of your Prisma Access dataplane. This upgrade is essential to ensure the continued performance of our services.
To minimize disruption, Palo Alto Networks will perform the upgrades during the weekend of January 10, 2026 (Canary upgrade) and January 17, 2026 (Full upgrade). We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the work as quickly and safely as possible.
We will continue to provide updates as maintenance progresses.
Scheduled
Scheduled maintenance for Configuration
Status: Scheduled
Scheduled Window: January 09, 2026, 16:00 - 22:00 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Palo Alto Networks has analyzed the build for your Prisma Access deployment and identified a resource-exhaustion issue that could potentially affect the performance of your Prisma Access dataplane. This upgrade is essential to ensure the continued performance of our services.
To minimize disruption, Palo Alto Networks will perform the upgrades during the weekend of January 10, 2026 (Canary upgrade) and January 17, 2026 (Full upgrade). We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the work as quickly and safely as possible.
We will provide updates when maintenance begins.
Status: Scheduled
Scheduled Window: January 09, 2026, 16:00 - 22:00 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Palo Alto Networks has analyzed the build for your Prisma Access deployment and identified a resource-exhaustion issue that could potentially affect the performance of your Prisma Access dataplane. This upgrade is essential to ensure the continued performance of our services.
To minimize disruption, Palo Alto Networks will perform the upgrades during the weekend of January 10, 2026 (Canary upgrade) and January 17, 2026 (Full upgrade). We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the work as quickly and safely as possible.
We will provide updates when maintenance begins.
This scheduled maintenance affected: Prisma Access China (Configuration).