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SASE Status Page Consolidation

We have consolidated our SASE status page components for improved clarity and better service visibility. All changes, migration details, and component mappings are thoroughly documented for your reference.

The most up-to-date list of products is displayed below. Regional impact details and workarounds will be included in incident descriptions when applicable.

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PAB EU User login degraded (SP-521) : Prisma Browser

Incident Report for Prisma SASE

Resolved

Update: Status changed to Resolved.

Status: Resolved
Severity: Degraded
Affected Locations: St. Ghislain
Customer Impact: Login in EU experiencing failures 
Workaround: none 

Thank you for your patience.
Posted Feb 18, 2026 - 09:13 UTC

Monitoring

Update: Status changed to Monitoring.

Status: Monitoring
Severity: Degraded
Affected Locations: St. Ghislain
Customer Impact: Login in EU experiencing failures 
Workaround: none 

We are continuing to monitor the situation.
Posted Feb 18, 2026 - 08:47 UTC

Identified

We are currently investigating an issue affecting Browser Access

Status: Investigating
Severity: Degraded
Affected Locations: St. Ghislain
Customer Impact: Login in EU experiencing failures 
Workaround: none 

We will provide updates as we learn more.
Posted Feb 18, 2026 - 08:34 UTC
This incident affected: Prisma Browser (Browser Access).
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