Prisma SDWAN Emergency Maintenance - UK region

Scheduled Maintenance Report for Prisma SASE

Completed

The scheduled maintenance has been completed.
Posted May 06, 2025 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2025 - 02:00 UTC

Scheduled

The Prisma SD-WAN (CloudGenix) will be undergoing Emergency maintenance for an upgrade on Tuesday, May 6th , 2025 from 2AM UDT.

This affects ONLY the Sugarloaf & Bowfell region. You can identify your region by reviewing the URL in the UI (browser) after login.

The elements config connection to the controller will momentarily be disconnected during this window. We don't expect any operational issues during this maintenance window. Data plane continue to be operational.

You can track service status, maintenance related updates and signup for notifications at:
https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at https://support.paloaltonetworks.com

Thanks,
Prisma SD-WAN Team
Posted May 05, 2025 - 05:56 UTC
This scheduled maintenance affected: Prisma SDWAN Control Plane - EMEA1 (Sugarloaf) (Configuration, Device Status) and Prisma SDWAN Control Plane - EMEA2 (Bowfell) (Device Status, Configuration).
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