SLS Log Explore app slow (SP-517) : Strata Logging Service
Incident
Report for Prisma SASE
Resolved
Update: Status changed to Resolved.
Status: Resolved
Severity: Degraded
Affected Locations: Riyadh
Customer Impact: We are currently seeing reports that SLS users in the Saudi Arabia region (me-central1) are experiencing performance issues. Specifically, users are encountering significant slowness or receiving empty responses when attempting to access the SLS Explore app.
We are investigating the cause and will provide updates as they become available.
Workaround: NA
Thank you for your patience.
Status: Resolved
Severity: Degraded
Affected Locations: Riyadh
Customer Impact: We are currently seeing reports that SLS users in the Saudi Arabia region (me-central1) are experiencing performance issues. Specifically, users are encountering significant slowness or receiving empty responses when attempting to access the SLS Explore app.
We are investigating the cause and will provide updates as they become available.
Workaround: NA
Thank you for your patience.
Update
Update: Changes to Title.
Status: Monitoring
Severity: Degraded
Affected Locations: Riyadh
Customer Impact: We are currently seeing reports that SLS users in the Saudi Arabia region (me-central1) are experiencing performance issues. Specifically, users are encountering significant slowness or receiving empty responses when attempting to access the SLS Explore app.
We are investigating the cause and will provide updates as they become available.
Workaround: NA
We are continuing to monitor the situation.
Status: Monitoring
Severity: Degraded
Affected Locations: Riyadh
Customer Impact: We are currently seeing reports that SLS users in the Saudi Arabia region (me-central1) are experiencing performance issues. Specifically, users are encountering significant slowness or receiving empty responses when attempting to access the SLS Explore app.
We are investigating the cause and will provide updates as they become available.
Workaround: NA
We are continuing to monitor the situation.
Monitoring
We are currently investigating an issue affecting Strata Logging Service
Status: Monitoring
Severity: Degraded
Affected Locations: Riyadh
Customer Impact: We are currently seeing reports that SLS users in the Saudi Arabia region (me-central1) are experiencing performance issues. Specifically, users are encountering significant slowness or receiving empty responses when attempting to access the SLS Explore app.
We are investigating the cause and will provide updates as they become available.
Workaround: NA
We are continuing to monitor the situation.
Status: Monitoring
Severity: Degraded
Affected Locations: Riyadh
Customer Impact: We are currently seeing reports that SLS users in the Saudi Arabia region (me-central1) are experiencing performance issues. Specifically, users are encountering significant slowness or receiving empty responses when attempting to access the SLS Explore app.
We are investigating the cause and will provide updates as they become available.
Workaround: NA
We are continuing to monitor the situation.
This incident affected: Strata Logging Service.