Command Center and Activity Insights Impaired - US Prod (SP-272) : Strata Cloud Manager
Incident
Report for Prisma SASE
Resolved
Update: Status changed to Resolved.
Status: Resolved
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
Thank you for your patience.
Status: Resolved
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
Thank you for your patience.
Monitoring
Update: Status changed to Monitoring.
Status: Monitoring
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We are continuing to monitor the situation.
Status: Monitoring
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We are continuing to monitor the situation.
Update
Update: Changes to Edge Location.
Status: Investigating
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We will provide updates as we learn more.
Status: Investigating
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Columbus, Ohio, Council Bluffs, Dallas, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We will provide updates as we learn more.
Update
Update: Changes to Edge Location.
Status: Investigating
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Los Angeles, Miami, New York, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We will provide updates as we learn more.
Status: Investigating
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Los Angeles, Miami, New York, Oregon, Phoenix, San Francisco
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We will provide updates as we learn more.
Identified
We are currently investigating an issue affecting Visibility & Insights, Visibility & Reporting
Status: Investigating
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We will provide updates as we learn more.
Status: Investigating
Severity: Degraded
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Command Center and Activity Insights (Overview and Applications) dashboards are impacted. These dashboards might render partial or no data starting Dec 16 20:00 PST.
Workaround: No workaround available at this time
We will provide updates as we learn more.
This incident affected: Strata Cloud Manager (Visibility & Reporting, Visibility & Insights).